Shipping Policy

At PRC Candles, we are committed to delivering high-quality products to your doorstep with reliability, care, and transparency. Please review our shipping terms below:

Order Processing

Orders are processed within 3–4 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Rates

Prepaid Orders

Orders below ₹1599:
Standard Delivery – ₹99
Orders ₹1599 and above:
Free Standard Shipping

Delivery Timeline

Standard Delivery: Estimated within 7–10 business days from the date of dispatch.
Please note: Delivery may be delayed due to public holidays, natural calamities, or other unforeseen circumstances.

Order Tracking

Once your order is shipped, you’ll receive an email with the tracking number and details of the shipping partner.
Our delivery partners will attempt delivery up to three times. If unsuccessful, the package will be returned to us.

Shipping Address Guidelines

To ensure a smooth delivery experience:

Provide a complete and accurate address, including a valid PIN code and mobile number.
Incomplete or incorrect addresses may result in delays or non-delivery.

Shipping Locations

We currently ship across India.
International shipping is not available at this time.

Modes of Payment

We accept secure online payments via:

Debit & Credit Cards (Visa, Mastercard, American Express)
Net Banking (All major Indian banks)
UPI

Note: Cash on Delivery (COD) is currently not available.

Need Assistance?

If you have any questions or concerns regarding your order or shipping, feel free to contact us:

📧 Email: prccandles.co@gmail.com